Learn about the challenges Danyel faced and how MSCCN's Jenna Weakly was able to help her.
Assistance Received: Jenna Weakly and I worked on my targeted resume to help with my job search. After we were finished with the resume we began searching for jobs. Initially, we were looking at Hospitality jobs. That changed because the hours demanded by hospitality did not fit the hours I needed. Jenna reassessed and suggested we start looking at Customer Service jobs. We then revised my resume to target customer service jobs. I received a lot of responses during this process, but only one that was perfect: the Convergys work from home customer service job. Jenna was there to answer any questions I needed and assist in any way.
Results: Without Jenna’s assistance I do not believe that I would have gotten this job. I believe that this job could very well become a career. There were many times where my personal life became overwhelming and I broke communication but that did not stop Jenna. She called regularly and sent reminders. Without MSCCN and Jenna, I would still be out looking for a job.
Value of Experience: This was a great experience. I would recommend this organization to any military spouse or retired military member. Jenna really listened to what I wanted, and she was more patient than many people I have ever worked with. I was skeptical whether I would actually find what I wanted, but I did all thanks to Jenna.