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Customer Service/Administrative Support
Location: Everett, WA
Job Description:
Applicants must be one of the following: National Guard member, Reserves, transitioning service member, veteran, military spouse or caregiver to war wounded.
The Customer Service/Administrative Support receives, screens, and directs callers and walk-in customers to the appropriate Fleet and Family Support Programs (FFSP) staff. Provides customers general, basic information, and referral to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information. Customer Service/Administrative Support services support FFSPs, which are designed to facilitate personal and family readiness and adaptation to life in the military and to keep individuals and families resilient and strong, preventing individual and family dysfunction, facilitating personal and family self-sufficiency, and creating overall command and community well-being.
The Customer Service/Administrative Support receives, screens, and directs callers and walk-in customers to the appropriate Fleet and Family Support Programs (FFSP) staff. Provides customers general, basic information, and referral to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information. Customer Service/Administrative Support services support FFSPs, which are designed to facilitate personal and family readiness and adaptation to life in the military and to keep individuals and families resilient and strong, preventing individual and family dysfunction, facilitating personal and family self-sufficiency, and creating overall command and community well-being.
To APPLY:
To apply for this position sign in to your MSCCN existing account here or, if you do not have a current account with us create a new account here and search for req#224188BR:
Account Representative
Location: Renton, WA
Job Description:
Applicants must be one of the following: National Guard member, Reserves, transitioning service member, veteran, military spouse or caregiver to war wounded.
In this position you will:
In this position you will:
- Develop and maintain customer account business relationships with a focus on growing the business base as well as identifying potential new customers.
- Develop and implement a marketing and sales plan for generating referrals for Home Health, Pallitiative Care Hospice, and related services within an assigned geographic area.
- Collaborate closely with other Business Development team members to build referral volumes in assigned accounts and develop opportunities for educational outreach that will enhance service awareness and access.
- Additional duties assigned may include collaboration with local Service Line leadership in essential meetings, reporting on tactical plans, training/orientation, and day-to-day support of the business development staff.
To APPLY:
To apply for this position sign in to your MSCCN existing account here or, if you do not have a current account with us create a new account here and search for req#224171BR
Business Development Executive
Location: Northeast
Job Description:
Applicants must be one of the following: National Guard member, Reserves, transitioning service member, veteran, military spouse or caregiver to war wounded.
The Business Development Executive is the lead opportunity identifier and qualifier for complex IT services opportunities that range in value from $50M to $500M. The BDE is responsible for the identification and development of highly complex information technology solutions while interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees. They are required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions. The BDE is responsible for identifying, developing and qualifying deals between $50M and $500M in value. This would include leading multi-disciplined teams, and integrating products and services required to meet business needs. These deals are intended to increase IBM's services revenue within the account and may include some, or all, of the following sample of solutions:
Job Description :
Applicants must be one of the following: National Guard member, Reserves, transitioning service member, veteran, military spouse or caregiver to war wounded.
The Business Development Executive is the lead opportunity identifier and qualifier for complex IT services opportunities that range in value from $50M to $500M. The BDE is responsible for the identification and development of highly complex information technology solutions while interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees. They are required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions. The BDE is responsible for identifying, developing and qualifying deals between $50M and $500M in value. This would include leading multi-disciplined teams, and integrating products and services required to meet business needs. These deals are intended to increase IBM's services revenue within the account and may include some, or all, of the following sample of solutions:
The Business Development Executive is the lead opportunity identifier and qualifier for complex IT services opportunities that range in value from $50M to $500M. The BDE is responsible for the identification and development of highly complex information technology solutions while interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees. They are required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions. The BDE is responsible for identifying, developing and qualifying deals between $50M and $500M in value. This would include leading multi-disciplined teams, and integrating products and services required to meet business needs. These deals are intended to increase IBM's services revenue within the account and may include some, or all, of the following sample of solutions:
- Cloud – IBM Cloud, IBM Cloud Private, PaaS solutions including SAP as a Service, cloud Matrix/Hybrid IT, Cloud Object Storage, zOS Cloud
- Systems – IT as a Service, managed services for servers, mainframe, storage, leveraging cognitive analytics and robotics.
- Security – Security as a Service, threat management, ID management, malware defense management
- Network – Network as a Service, telecom expense management, optimization studies, Software Defined Networking, OEM hardware and software procurement, Voice and Data.
- Resiliency – Disaster Recovery as a Service, DR strategy and consulting, high availability environments, cloud managed backup
- Data Center – Strategy, design, implementation, optimization, services to support data centers
- Mobility – Workstation as a Service, Mobile Expense Management, Mac@Work, Service Desk, End User Services
Job Description :
Applicants must be one of the following: National Guard member, Reserves, transitioning service member, veteran, military spouse or caregiver to war wounded.
The Business Development Executive is the lead opportunity identifier and qualifier for complex IT services opportunities that range in value from $50M to $500M. The BDE is responsible for the identification and development of highly complex information technology solutions while interacting with senior client executives, which can include the CEO, CFO, CIO, Board of Directors and evaluation committees. They are required to have an in-depth understanding of the client's business, goals, strategies and industry trends and directions. The BDE is responsible for identifying, developing and qualifying deals between $50M and $500M in value. This would include leading multi-disciplined teams, and integrating products and services required to meet business needs. These deals are intended to increase IBM's services revenue within the account and may include some, or all, of the following sample of solutions:
- Cloud – IBM Cloud, IBM Cloud Private, PaaS solutions including SAP as a Service, cloud Matrix/Hybrid IT, Cloud Object Storage, zOS Cloud
- Systems – IT as a Service, managed services for servers, mainframe, storage, leveraging cognitive analytics and robotics.
- Security – Security as a Service, threat management, ID management, malware defense management
- Network – Network as a Service, telecom expense management, optimization studies, Software Defined Networking, OEM hardware and software procurement, Voice and Data.
- Resiliency – Disaster Recovery as a Service, DR strategy and consulting, high availability environments, cloud managed backup
- Data Center – Strategy, design, implementation, optimization, services to support data centers
- Mobility – Workstation as a Service, Mobile Expense Management, Mac@Work, Service Desk, End User Services
- Services Sales, Outsourcing, Negotiating, Complex Solution Development across IT towers
To APPLY:
To apply for this position sign in to your MSCCN existing account here or, if you do not have a current account with us create a new account here and search for req#2224124BR
Lead Recruiter
Location: Research Triangle Park, NC
Job Description:
Applicants must be one of the following: National Guard member, Reserves, transitioning service member, veteran, military spouse or caregiver to war wounded.
The Lead Recruiter is responsible for working with Hiring Managers and providing client satisfaction with IBM’s RPO services. The Lead Recruiter will work closely with the client, IBM’s operation management, and staff. The person in this role will define, develop, plan and implement recruiting strategies and provide a qualified candidate pool. This role requires project management and recruiting experience to meet client satisfaction goals.
Responsibilities:
Required Technical and Professional Expertise
Preferred Tech and Prof Experience
The Lead Recruiter is responsible for working with Hiring Managers and providing client satisfaction with IBM’s RPO services. The Lead Recruiter will work closely with the client, IBM’s operation management, and staff. The person in this role will define, develop, plan and implement recruiting strategies and provide a qualified candidate pool. This role requires project management and recruiting experience to meet client satisfaction goals.
Responsibilities:
- Works with client Hiring Managers and business unit leaders to define and document hiring forecasts
- Upon approval of a new requisition, work with hiring manager to obtain role briefing and to agree sourcing strategies and timelines
- Work within predefined recruitment processes while monitoring that process to identify, recommend areas, improve and to ensure best practices at all times
- Identify and implement new methods with the approach for sourcing of candidates and generating new leads
- Meet weekly/monthly/quarterly production goals and revenue targets as set by management team
- Utilize Applicant Tracking System (and other program tools)
- Use detailed screening and selection criteria to identify qualified candidates and determine the relevant strength of the candidates in the pool
- Participate in client meetings at the direction of the Talent Acquisition Manager/Executive and/or Client Relationship Director
- Be accountable for keeping the Applicant Tracking System (ATS) accurately updated at all times
- Identifies target companies, user groups, professional associations which could inform search parameters
- Develops a network of referrals
- Uses networking opportunities such as local community groups or professional associations to identify referrals for qualified candidates
- Assessing need, organizing, and running information career webinars and campaigns
- Consults on job description
- Performs queries and searches in Applicant Tracking databases for qualified candidates
- Searches the internet using search engines, user groups or Blogs and other creative techniques to find qualified candidates
- Identifies user groups and professional associations which could lead to qualified candidates
Required Technical and Professional Expertise
- Excellent Interpersonal Communication Skills (Oral/Written)
- 3+ years’ experience dealing with customers in a high-volume, demanding environment
- Detail-orientation
- Solid organization skills
- Adaptable in approach and work style to changing demands, circumstances and fast-paced environments
- At least 2 years of experience building relationships and consulting with Hiring Managers through the open requisition, sourcing, debrief and offer stages in a face to face environment
- At least 2 years of experience in computer skills including in-depth internet knowledge and proficiency in Word, Excel, Power Point, Internet, and database applications
- High School Diploma / GED
- 25% Travel Annually
- Fluency in English
Preferred Tech and Prof Experience
- BA/BS degree or equivalent