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Reservation Center provides 24/7 Call Center Services for the
travel agent
community, enabling travel agency clients to outsource their after-hours
and
overflow calls. Reservation Center's state-of-the-art 24/7 Call
Center Services
for inbound call support include Digital Voice Recording of all
calls, CallTrak online
activity reporting, emailed itineraries, custom answering for
Personal Touch
800-numbers, and ROAM online ticket monitoring.
Reservation Center Inc. is a privately held corporation serving
the travel industry
for over 30 years, and is the parent company of CCRA
International, Inc.
CCRA International is a leading hotel booking resource for the
travel agency
market. CCRA partners with hotels and affiliates worldwide, and
promotes
negotiated travel agency rates available to agents through the
GDS systems and
through the CCRAtravel.com booking portal. Agents can access all
rate types on
the CCRAtravel.com booking portal, including exclusive CCRA Net
Rates. Through
contracts with consortia, associations and travel networks such
as ASTA, Cruise
Shoppes, IT Group, NACTA, OSSN, Vacation.com and WESTA, CCRA reaches
over
20,000 travel agency members.
CCRA
International, Inc. is a wholly owned subsidiary of Reservation
Center, Inc.

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